Best Estate Agent Guide winners

Thrilled to have been assessed this year by The Property Academy and Rightmove as Excellent and Exceptional in Sales & Lettings. A real testament to the whole team that, having won the UK's overall number 1 agent, standards have been maintained with such strength and consistency.

To choose which agents are listed in the Best Estate Agent Guide, each branch is scored against a unique set of performance and customer service criteria, using a combination of data analysis and mystery shopping.

Performance was assessed over a 6-month period, involving analysis of:

• Over 25,000 branches
• 1 million properties listed at any point in time
• 1.5 million transactions
• 25 million leads
• 1.5 billion property views
• 50,000 mystery shops

Estate agent branches that display a Best Estate Agent Guide rating are among the best in the country. The marks provide a useful indication of the quality of the agent, which can help when choosing an agent to value your property and when choosing which agent to instruct.