Reviews from satisfied clients

They establish a good relationship with their tenants, provide quick and professional responses and try to help you as much as possible. I have always been able to rely on their friendly approach.

Prior to the move-out inspection, they came round to the property to provide feedback on the cleanliness, to help us ensure that we received our full deposit back - this gave us massive peace of mind and I wish all agents were as keen as Orchard Estates were to provide us with this service.

If I ever moved back into the area, I would certainly go back to them in the first instance.

Orchards acted for me in the sale of my property in Crewkerne. Their whole service from beginning to end was flawless. Their photos and video tour made the property stand out from the crowd. They always returned my calls and emails promptly and assisted my solicitor in actively progressing the sale. I would highly recommend to use them if you want your sale to go through!

Charles Aslett

Thanks for helping us on our house search. Charlie showed us around two houses in Stoke-sub-Hamdon and was very personable and professional and provided knowledgeable answers to our (many) questions. We felt confident that we had an understanding of the properties and area based on his answers and wouldn’t hesitate to recommend.

Hannah Borrett

I have been working with Orchards Estates for the last 2 years, and they are nothing short of exemplary. Their professionalism and positive can-do attitude is never in short supply. Alex, in particular, has been an absolute pleasure to work with; she is always so lovely and friendly every time we call. I feel very lucky to work with such a lovely group of agents.

Ben Edmonds

An excellent service provided by Alex and all of the team who achieved a quick and fantastic result in selling our property. Would not hesitate to use them again and can thoroughly recommend them.

Geoff Horner

Orchard Estates couldn’t be more helpful. Everyone we’ve ever spoken to there has been kind and always helps if needed. Really can’t fault them at all, they’re fabulous!

Roberta Shand

The whole Orchards team are exceptional agents that will strive to achieve you the best price. 

Currently living in our dream home. Thanks to Orchards Estates team for the smooth transaction and all of their advice and support fantastic team.
Highly recommend 5 ***** service

Cannot rate Orchard Estate Agents enough! Thank you to especially Charlotte, Alex and Joe. A brilliant team of girls who did their best to help our sale go through smoothly. Also "thank you" to Tom, who was very helpful on his first visit, giving us some very good advice.

Can see why Rightmove assessed them UK's number 1 agent!! Sold my home for me with honesty and great communication. Got me more money than other agents had even valued it at and quickly too, minimising any disruption. Thanks team.

 

Just a line to thank you and your team for all the help you gave us in the sale of Rill House. We were greatly impressed by the friendliness and efficiency of everyone from Orchards that we came into contact with - and the fact that we ended up with a result that was very close to the original asking price. Most of all, we will always remember the calls that began "first some bad news, then some good news": by the time you rang to say that a potential purchaser had fallen out, you'd already shown the house to someone else who'd then made an offer! 

We are delighted to see that you have won such a major award. We are not surprised, however!

 

 

I recently used orchards estate to let my property for me. Absolute pleasure to deal with this company. They found a tenant within a couple of days and the whole process was dealt with in a friendly and professional manner. Always a member of staff available to deal with any questions I had. They have recently been voted the best estate agent in the country and from my dealings with them I can see why.

Just wanted to say thank you so much for all your help in the sale of our property. It was not a very easy transaction but that was not down to you, Your professionalism and patience through the whole process cannot be faulted. Special thanks go to Alex who worked tirelessly to sort out various issues along the way.

We sold our house through Orchard Estates last November. Yes, I know it's ages ago but due to a personal tragedy it's taken me this long to get round to writing my review. Anyway - my first communication with Matthew was just a tentative enquiry when I saw another property for sale on Facebook. We were just about ready to market our house but hadn't decided which Estate Agent to approach. From the first phone call from Matthew, I felt very confident that Orchards were the people to help. A week later and Tom came to the house to explain how things worked. He was very positive and came up with some great suggestions to make our house be the best that it could be to attract prospective buyers. We decided to have a video made to maximise our chances of a sale. That really paid off! The second people to view made an offer - the asking price and we didn't look back. Everyone at Orchard Estates was so easy to deal with and there whenever we needed help with any questions. I cant recommend them highly enough. Matthew, Elle and Tom - it was a pleasure to deal with you and thanks for making our sale go so smoothly.

Renting my first property seemed very daunting especially being 21 years of age and moving all the way from the midlands but Orchards estates made the whole process very easy and relaxed. The customer experience was excellent from speaking on the phone to meeting in person, everything was very professional and friendly. The transition from the initial property viewing to the day I moved in was quick and hassle free with plenty of friendly and informative conversations along the way. Personally I would just like to say a massive thank you for the help and support from you.

 

Friendly and approachable staff. So useful to have them available outside of my work hours. My house sold for the asking price and was completed within 10 weeks! Great service throughout.

I absolutely recommend  you to everyone I know who are looking to buy/sell ,  you are all brilliant at your job and very caring

Orchard Estates have done a fantastic job for us - they marketed some office space that we wished to lease - this was done through a number of channels and we were really pleased with the professional way that the process was handled - in fact it didn't feel like we were following a process - it was very bespoke and personal - the outcome was successful - we quickly received a number of enquiries which has led to a happy tenant and a very satisfied landlord!

 I had a wonderful, friendly and hassle-free experience with Orchards Estates. Mathew and his team are so helpful and really will go above and beyond to make sure you find the property you are looking for. I wouldn't go anywhere else for help now. Looking forward to my next venture with the team. 

 

 I notice your boards all the time and what I notice most is that the for sale ones change to sold very quickly.

I love that Orchards' Estates make videos like this. It makes it so much easier to purchase a property.

 

It’s very rare to come across a real estate agency that is friendly, genuine, honest and professional. Orchard Estates tick all these boxes and more. I’m only at the start of my house buying journey but I’ve learnt more from a 45-min chat then I have from speaking to a dozen other agencies. Their attention to detail, personal touch and professional approach set them apart from the rest…I’m in very safe hands.

Our property has been looked after very very professionally by Orchard Estates while we have to rent it out. Thank you so much.

Thank you so much for all you have done to help us get our new home. Ayesha - we can't thank you enough for your time, support and advice. Thank you so much!

Thank you for all your hard work, we are delighted with the property.  Please thank the rest of your team and would you be kind enough to let them know how pleased we are.

 

Always exceptional customer service. They treat every property as if it was their own. Big thanks to Ayesha for all her help.

 

 

We have received the keys today and are so excited to move into our first home. We couldn't have done it without the help of Orchards especially Tom and Elle. They always kept us up to date with everything and if we had any problems or queries they were happy to help us. We would definitely recommend Orchards to anyone looking to buy/sell. 

 

Professional, personable and supportive are three words that my husband and I would use to describe Orchards after having bought and sold a property with them. We have been really impressed by the knowledge, expertise and enthusiasm from Tom and Elle in particular. Orchards adds innovation and that 'spark' to the Somerset property market. We would highly recommend them as an agent to both buyers and sellers." https://www.rateragent.co.uk/branch/review/view/16503 

 

I would just like to say another massive thank you all involved for helping my Mum sell her house, you guys were always available and gave good sound advice about what we should and shouldn’t do to the property and it paid it off. Thank you.

Thanks to Matthew for very helpful advice this afternoon. I really appreciate you taking the time to help me out. As a tenant it's sometimes useful to hear things from a landlord's perspective.

Many thanks to you and Ayesha for your speedy and very efficient response in arranging this Tenancy for us.

 

What an excellent idea. One really gets a good idea of location and the outside that mere photos do not give. Well done Orchard Estates!

After having to leave my previous home as the Landlord required the house back I had to enter back into the rental market which is extremely congested and competitive!! I have dealt with numerous letting agents during this time and none of them are half as polite and professional as Orchards are! In Particular the Agent I have been dealing with throughout, Ayesha Hutton. I have found Ayesha to be extremely polite, friendly, professional, pro active (calling me with properties I may be interested in, which no other agent has done once!) and has provided very quick responses to any queries and keeps in regular contact. I could not recommend highly enough, all in all, excellent service!

Absolutely superb in assisting us with our house sale, rental and search in Stoke Sub Hamdon and Martock areas.

Thank you for the good service you have given managing my property. Before the property was managed by yourselves I have always found the letting agents' service to be disappointing and vague.

Outstanding from start to finish. If you are looking for an agent with a personal and professional service which handles your sale from start to finish this is the only agent in the area to talk to for sure. Outstanding in every way thank you...

I am very impressed in the state of the house, it was very clean and tidy and smelt good. Ayesha has done a very professional job with the care of the house.

"So far we have had wonderful customer service from the team at Orchards Estates, specifically from Elle who regularly checks in with us and keeps us updated. Her laid back and friendly approach is a welcome breath of fresh air in the world of property hunting, and also means we are really hoping to buy our first family home from Orchards Estates! Great job guys!"

I would like to thank you and all the staff at Orchards Estates for doing such a great job of selling Jokers, also for all the help in answering my questions and giving me good advice and guidance on my new property.

"Whilst looking for a new property Elle from Orchards Estates used to ring me regularly with details of property's that might be of interest. I used to love the chats and more over how each phone call was not pushy but very friendly and professional at the same time. I have recently put an offer on a property with another Estate Agent and found it to be underpinned. The first person I thought of to chat to was not my Estate Agent but Elle, as I knew I would get honest professional advice. As expected, Elle gave me some great advice and I will ensure she will always be my first port of contact in the future - even if it is just a chat!"

We found Orchards Estates a pleasure to deal with...we were very impressed that Orchard Estates tried very hard and always kept in touch without being pushy. Just our experience of course but we would recommend giving them a try when buying or selling.

 

Friendly, knowledgeable service. I would like to say that I found you and your firm to be extremely professional. I was struck by the difference in your approach to that of the other estate agents back when you first came around, and that impression was borne out by the extremely efficient way the sale was arranged and completed.