The importance of selecting an independent estate agent

It can be difficult to sift through the plethora of different offers and services advertised by the many estate agents available to you as a vendor.  At Orchards Estates we pride ourselves on being different to the high street chains and to many of the other local independent vying for your instruction.  Here’s why:

Our values: As a local independent team, we value honesty, care and integrity and want our customers to feel like they can really trust us. We work together and celebrate success together equally, no member of the team is more important than anyone else and every property has equal importance to us, whether it is a 1-bedroom flat or a 6-bedroom manor.  Our values represent exactly what you value when you choose an agent.

Independence: As an independent estate agency we’re only paid when we sell properties, not when they’re put on the market, unlike some larger firms who are rewarded by how many properties they list. This means we will always give you an honest and realistic valuation which help you to sell or rent your property in a realistic time frame, rather than an inflated estimate that can see your property going stale on the market.  We also will not confuse you with special offers, gimmicks or all-inclusive deals that take us away from delivering the service you deserve.

Personal service: We are small enough to provide a personal service to our clients, and large enough that you won’t be left high and dry if someone is out of the office. And unlike some of our competitors all our services are flexible enough to be tailored to your exact requirements, with a dedicated negotiator and sales progressor handling the process from start to finish. Our clients aren’t just a number!

Commitment: We are committed to providing a first-class service to every one of our clients – after all it’s our own reputation that’s on the line. We are always looking for ways to improve our service and really value feedback from our clients at every stage of the sales process.

Community: We all live and work in the area, so we are part of the same community as most of our clients which means we are invested in helping to support its growth and development. We have a thorough understanding of the local area and the property market and will always act with what we believe to be its best interests at heart.